US SHIPPING
EMOTE offers complimentary standard shipping to (and returns from) addresses within the United States, for orders over $95. Complimentary shipping may exclude promotional and discounted items. Please contact us for expedited order options. We do not ship to PO Boxes.
INTERNATIONAL SHIPPING
EMOTE offers complimentary international shipping for orders over $295. Please note we are responsible for duties/taxes incurred. Complimentary shipping may exclude promotional and discounted items. Please contact us for expedited order options. We do not ship to PO Boxes.
RETURNS
Items purchased are eligible for return provided that they are returned within 7 days of the item's original ship date in new, unused, unworn, unwashed, unaltered, and undamaged condition, with all original tags attached.
To ensure footwear is eligible for return, please try it on while standing on a carpeted surface. Footwear must be returned in its original shoe dustbag.
Following inspection and acceptance of your return, you will receive confirmation via email that a refund or merchandise credit has been issued. Please allow up to 7 business days for your return to be processed.
To initiate a domestic return, please forward request with your order confirmation to access and print your pre-paid UPS return label.
International orders are not eligible for complimentary returns, and a shipping fee will be deducted from your refund.
QUESTIONS
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